February 23, 2012

Teleconference etiquette - DO multiple telephone conversation matters needing attention

The curse of every hard-working manager. Love or hate, geographically dispersed teams and travel restrictions, conference calls in the media here to stay in the workplace. If you want to stand out, and then follow these simple and effective conference call, do's and don'ts from your colleagues.

Here is my favorite conference call on the experience;

Bark of the key points of discussion was bad enough, but the owner's dog drowned, and then began to shout his pet.
· A thirsty caller to use the HOLD button and slide out a drink, not knowing where the music began to play everyone in the conference call.
A talkative colleague uses the mute button, call groan, senior manager stops you answer the question you are trying to impress.

Obviously, I will stop all these career limiting behavior, then what is the conference call, do's and don'ts?

Do not get comfortable fact, you will talk about in front of a group and receiving no visual cues or feedback.

Do the right phone in a quiet, undisturbed room.

Do not use a cell phone or telephone, to pick up background noise. Call from an open plan office, which is equivalent to the conversation in a nightclub. If you really can not find a quiet room, use the mute button until you need to speak.

In order to avoid and a homer Simpson style "DOH" moment, do not learn, and use the mute button and other phone technology. Your intelligent contributions mean nothing, if no one can hear their voices.

Does not hold a meeting, dial numbers and advance communication, password and other information. "Spring forward, backward is to keep in mind the time zone in your leap colleagues. Does not work out the time difference on your fingers - check in online, or even phone a colleague in the country, and asked what time it is!

Must start on time to meetings; not reward waiting for the bad behavior of their newcomers. The role call taken in the beginning of the meeting, highlighting the missing participants. Go on, get tough, people will like it!

To do the treatment if it is a meeting of the conference call. Do you know the daily preparation and distribution of agendas, taking notes-ya de Chen-ya Germany Chen-ya.

Do not allow each caller to say hello and introduce myself. Even though you may never meet the people, this is a good cooperative relationship builders and get the most shy people, at least, their names.

Do not think that everyone knows your voice. Unless you show respect for the boss, and want to stay incognito, say your name before you speak. The poor soul of the minutes of the meeting, which is particularly important.

Do guest speaker. Invited special guests, let them say a few words at the beginning of the meeting. No one will know they slipped out after five minutes, you will get benefits an integral attention and best behavior.

Do not let the theme of wandering. Become the iron fist in a velvet glove - polite but firm, if people talk too long or over each other. If your call, hot chocolate in their nursing pajamas, sitting at home, caring, all they want is to go to sleep.

Using a person's name, asked to enter. People will pay more attention to the need to repeat in order to avoid awkward questions.

Do not shuffle files; scrape chairs, pencil tap, hum or other interference, noisy activities. It ... drive ... people ... crazy!

Do the meeting was officially closed, thank you for your time. Admit that this is a bit to let them talk about what you feel good again.

This is it. In addition to a very personal tip. Do not sit on a leather chair. Ever. The problem is that every time you walk, an awkward, at the right frequency, the noise through the phone. Either you brazen out, and by the digestive system-related deficiencies, or sitting in a stiff, until the call ends. If you only need a piece of advice to ensure that it is - Do not use cloth covering the seats!

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