Customer contract importance

Whether you are just getting started in a business or an experienced professional, you should have a contract to do business - if not for their own safety, but the safety of your client.

Not a day I have not heard about the project, can easily prevent misunderstanding of the horror story of a simple contract.

Simply put, they say that you provide and the costs involved. They should also explain what is not included, such as incidental costs of materials and over a copy of the changes, always write your intentions, and emailed to the client.

His or her e-mail response, and the "deposit" is a contract agreement. For added security, they have a copy of the signed contract and mail or fax to you. My policy is I do not have a down payment before the start of any work, and signed the contract and delivery. This is not only to protect my business, but also shows my customers are serious about his or her intention.

When you have developed a good, solid working relationship with your customers, then the monthly bill is the norm. But until then, a decrease of 50% is not unheard of. After all, the risk of the work you are doing - more often than not failed to pay arrears according to the client not liking the design. "

Remember, you are hired to do the job - it is a potential customer, study your ability to design and make a decision to hire you, based on survey results. You are not employed "to keep them happy."

It sounds cold, I care about each of my clients and for their work, I do. However, when I was hired, for example, to make a mark - I was hired to design a logo - based on its specifications. After a period of a reasonable amount, if they just do not like the design, I came - they are still obligated to pay for my services. I tried to rectify the work, and to identify the "problem", but unless customers can express their wishes in some way, I just have not perfect, "read the mind."

I expect to pay for my efforts. Professional designers will be able to with the customer and the final completion of the project, and customer satisfaction. In 23 years I have been providing marketing and design, there are only 3-4 instances, I just can not design projects, customer satisfaction - on time, they refused to pay, because they decided to close the business. I eventually had charged 100 yuan! Can you imagine, tarnishing your credit, not to mention a small amount of money your reputation!

I was able to collect the money is easy, the main reason is because I have a written agreement signed by a project. I also have a sign delivered file - it is basically a "no contest".

I can meet other customers, hiring outside my office. I found a compatible game, at the end of the happiness. This is your ultimate goal is: satisfaction and service.

Finally, remember that art is relative. You can not give everything to everyone. Not everyone is like your style - but a lot of people will. So, remember in your work, professional and confident. A combination of samples, to show your design style, above all, ready to sign the contract!